54
CurrentReview of decision on complaint
54 Review of decision on complaint
(1)
A complainant who is not satisfied with the decision on the complaint may apply to the referee’s supervisor or to the Secretary for a review of that decision.
(2)
An application for a review is to be dealt with in accordance with the complaints guidelines.
(3)
An application for a review of the decision on a complaint must not be dealt with by the person who dealt with the complaint or by any person who is subordinate to the person who dealt with the complaint.
Research tools for this sectionSubscription
The statute text is free to read above. View subscription options to unlock the case-law research tools for each provision.