Meaning of civil penalty provision and conduct provision
4 Meaning of civil penalty provision and conduct provision
A civil penalty provision is—
a provision of this Law specified in the Table at the foot of this subsection; or
a provision of this Law (other than an offence provision) or the Rules that is prescribed by the National Regulations to be a civil penalty provision.
Provision
Section heading
Section 20(2)
Kinds of customer retail contracts
Section 22(1) and (3)
Obligation to make offer to small customers
Section 23(1)
Standing offer prices
Section 25(1)
Adoption of form of standard retail contract
Section 27
Obligation to comply with standard retail contract
Section 38
Requirement for explicit informed consent for certain transactions
Section 43(2) and (3)(b)
Customer hardship policies
Section 50(1)
Payment plans
Section 53(2)
Energy Marketing Rules
Section 57
Contractual arrangements for use of prepayment meter systems
Section 59(1)
Persons on life support equipment
Section 63
AER information gathering powers for pricing guidelines and comparator
Section 66
Obligation to provide customer connection services
Section 69(1)
Adoption of form of deemed standard connection contract
Section 71(1)
Obligations to comply with deemed standard connection contract and to bill retailer
Section 88
Requirement for authorisation or exemption
Section 103(8)
Deciding transfer application
Section 105(9)
Surrender of retailer authorisation
Section 106
Transfer of customers following surrender
Section 108
Transfer of customers following revocation
Section 112(2)
Conditions
Section 120(11)
Revocation process—retailer authorisations and exemptions
Section 143(2)(a)
Compliance requirements following service of RoLR notice
Section 156
Compliance with RoLR regulatory information notices
Section 274(1)
Obligation of regulated entities to provide information and data about compliance
Section 276(1), (2) and (4)
Compliance audits by regulated entities
Section 282(1)
Obligation of regulated entities to provide information and data about performance
A conduct provision is a provision of this Law (other than an offence provision) or the Rules that is prescribed by the National Regulations to be a conduct provision.
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