Response by provider
36A Response by provider
A provider who is given a notice under section 35(1)(a) may give the Director a written response to the complaint concerned.
A provider who is given a notice under section 35(1)(ba) must give the Director a written response to the complaint concerned.
Any response given under subsection (1) or (2) must be given to the Director within 28 days, or any longer period allowed under subsection (4), after the date on which the provider receives a notice given under section 35(1)(a) or (ba), as the case requires.
The Director may extend that 28 day period for good reason.
If a provider does not comply with subsection (2), the Director may nevertheless deal with the complaint under this Act.
A provider who does not comply with subsection (2) does not commit an offence.
The Director must include in the Office’s annual report required by the Financial Management Act 2006 Part 5 the details of any breach of subsection (2) that, in the Director’s opinion, was committed without a reasonable excuse.
[Section 36A inserted: No. 33 of 2010 s. 18; amended: No. 35 of 2022 s. 17.]
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