Assignment of claims for relief to conciliation and review officers
11 Assignment of claims for relief to conciliation and review officers
When a claim is sent to the Commissioner under regulation 10A(2), the Commissioner is to assign the claim to a person appointed under section 97(1)(b) of the Act.
The Commissioner may assign a claim to a conciliation and review officer for the purposes of —
the conciliation process and the review process;
the conciliation process or the review process; or
any part of the conciliation process or any part of the review process.
The Commissioner may at any time withdraw a claim from a conciliation and review officer and assign it to another person appointed under section 97(1)(b) of the Act.
The Commissioner is to give written notice to the claimant and the public sector body of the assignment of the claim to a conciliation and review officer, including in the notice the name of the officer.
This regulation does not apply to a claim that there was a breach of a specified public sector standard.
[Regulation 11 amended: SL 2025/122 r. 10.]
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