7
CurrentService user safety
7 Service user safety
(1)
A registered social service provider must implement and maintain practices that identify and reduce the risk of harm to service users in the delivery of social services, including the delivery of online services.
(2)
The outcome intended to be achieved by the requirement in subclause (1) is to protect service users from avoidable harm in the course of the delivery of social services.
(3)
In this clause—
harm includes any harm that is caused by abuse, neglect, exploitation or improper treatment of service users, or by discrimination against service users.
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