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s 375

Licensed insurer’s measures and policies

In force
Chapter 7MAI insurer licences
Part 7.4MAI insurer licences—conditions

375 Licensed insurer’s measures and policies

It is a condition of an MAI insurer licence that the licensed insurer adopts measures and policies, and ways of monitoring the effectiveness of adopted measures and policies, to ensure that staff of the licensed insurer—

(a)

act fairly and without prejudice when dealing with injured people and their representatives; and

(b)

treat injured people and their representatives with dignity and respect; and

(c)

give information that is consistent with this Act.

Note A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation (see Legislation Act, s 104).

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