Licensed insurer’s measures and policies
375 Licensed insurer’s measures and policies
It is a condition of an MAI insurer licence that the licensed insurer adopts measures and policies, and ways of monitoring the effectiveness of adopted measures and policies, to ensure that staff of the licensed insurer—
act fairly and without prejudice when dealing with injured people and their representatives; and
treat injured people and their representatives with dignity and respect; and
give information that is consistent with this Act.
A reference to an Act includes a reference to the statutory instruments made or in force under the Act, including any regulation (see Legislation Act, s 104).
This provision refers to the regulations (any regulation
). Made under this Act:
- Motor Accident Injuries (Acat Costs Orders) Regulation 2020 · under s 492
- Motor Accident Injuries (Insurer Information Collection) Regulation 2020 · under s 492
- Motor Accident Injuries (Lawyer Information Collection) Regulation 2021 · under s 492
1 more instrument made under this Act are listed on the Act’s overview.
This Act’s bill:Explanatory statementSecond reading speech
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