Building and Development Certifiers Regulation 2020

An accreditation scheme must provide for a public website to be maintained that includes the following—

clear information about the accreditation scheme, including—

the application and renewal process, and

the standard conditions imposed on accreditation holders, and

the code of conduct, and

the process for monitoring and investigating accreditation holders and the disciplinary action that may be taken, and

the complaint handling and dispute resolution process,

a searchable register of persons who are currently (or were formerly) accredited under the scheme,

information about how a person may make a complaint about an accreditation holder,

any information required to be included on the website by the Secretary (either by notice in writing to the accreditation authority or by including the requirement in the relevant accreditation authority approval guidelines).

Information required to be included on the website must—

be included in a prominent location, and

be up to date, and

be freely available to members of the public.