Health and Disability Services (Complaints) Act 1995

The Director is to establish and maintain a register of —

complaints made under Part 3; and

complaints shown on returns supplied by providers under section 75.

A register under this section may be maintained —

by making entries in or on a bound or loose‑leaf book; or

by recording or storing the particulars to be entered in the register by means of a mechanical, electronic or other device, but so that the particulars so recorded or stored —

will remain in the form in which they were originally recorded or stored; and

will be capable of being reproduced in written form.

The form and contents of the register are to be determined by the Director.