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CurrentMandatory periods for de-energisation
8 Mandatory periods for de-energisation
(1)
If a retailer notifies a distributor that a small customer of the retailer wishes to arrange for de-energisation of the customer’s premises, the distributor must de-energise the premises within 2 days of the notice or within such further period as the customer requests.
(2)
If a retailer notifies a distributor that the retailer wishes to arrange for de-energisation of the small customer’s premises on a ground permitted under the National Energy Retail Rules, the distributor must de-energise the premises within 2 days (not including any day that is a protected period within the meaning of Part 6 of those Rules).
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