Towing Services Regulations 2025

An authorised towing service provider may apply to the CEO in the approved form for a renewal of the towing business authorisation (the prior authorisation).

An application under subregulation (1) must be made within the period of 2 months ending on the day on which the prior authorisation expires.

An application under subregulation (1) must include the following —

the information referred to in regulation 3A(a) in relation to each towing worker who the provider proposes will engage in towing work for the purposes of the regulated towing business (other than any towing worker specified in a condition on the prior authorisation under regulation 3E(3));

the information referred to in regulation 3A(b) in relation to each tow truck that the provider proposes to use in the conduct of the regulated towing business (other than any tow truck specified in a condition on the prior authorisation under regulation 3E(1));

the information referred to in regulation 3A(c) in relation to each storage yard that the provider proposes to use in the conduct of the regulated towing business (other than any storage yard specified in a condition on the prior authorisation under regulation 3E(2));

if no criminal record check has been given to the CEO for an individual referred to in subregulation (4) or the last criminal record check given to the CEO for an individual referred to in subregulation (4) is dated earlier than 5 years before the day on which the application is made — a criminal record check for the individual that is dated no earlier than 3 months before that day;

any other documents required by the approved form.

Subregulation (3)(d) applies to the following —

each relevant individual;

each responsible officer of the towing service provider;

each towing worker who the provider proposes will engage in towing work for the purposes of the regulated towing business.

The CEO may, by written notice given to the applicant, require the applicant to provide further information relevant to the application that is specified in the notice within the time specified in the notice.

The CEO must grant a further towing business authorisation to the applicant if —

the application is made in accordance with subregulations (1) to (3); and

the applicant pays the applicable authorisation fee prescribed under regulation 72B within the period referred to in subregulation (2); and

the applicant complies with any notice given under subregulation (5).

Despite subregulation (6), the CEO —

may refuse to grant a further towing business authorisation to the applicant if —

the prior authorisation is suspended; or

any of the grounds for making an order suspending or cancelling the prior authorisation under section 29(1) or 30(1) or (4) of the Act apply;

must refuse to grant a further towing business authorisation if section 30(2) or (3) of the Act applies in relation to the prior authorisation.

The authorisation document issued under section 20 of the Act for a further towing business authorisation granted under subregulation (6) must specify —

the same authorisation number as the prior authorisation; and

the day on which the authorisation comes into force, which must be the day after the day on which the prior authorisation expires.