Towing Services Regulations 2025

Without limiting the factors that may be considered in determining whether a towing charge is unreasonable for the purposes of regulation 50 or 52, the following factors that are relevant must be considered —

the day on which the service is provided;

the time at which the service is provided;

the time taken to provide the service;

the distance travelled during the provision of the service;

any administration costs incurred in the provision of the service;

the amount that would be charged for the same or a similar service by other persons conducting a towing business in the same geographical area.

Without limiting the factors that may be considered in determining whether a storage charge is unreasonable for the purposes of regulation 55 or 57, the following factors that are relevant must be considered —

the costs of operating the storage yard, having regard to —

the cost of land where the storage yard is located; and

the security measures at the storage yard; and

the manner in which vehicles are stored at the storage yard;

any administration costs incurred in the provision of the service;

the amount that would be charged for the same or a similar service by other persons operating a storage yard in the same geographical area.