Crediting and payment of dividends and refunds on wagering accounts and wagers made by post
58 Crediting and payment of dividends and refunds on wagering accounts and wagers made by post
Wagers against dividends or refunds payable or to become payable on previous wagers with RWWA are not to be accepted by RWWA, unless those dividends or refunds are credited, or deemed to have been credited, to a wagering account.
In respect of wagers made with RWWA by post, dividends and refunds are to be posted by RWWA to the investor on the earliest convenient day next after the day of the race or sporting event on which the wagers were made.
Where RWWA is in doubt as to whom or what address any refund or other remittance from RWWA should be sent, RWWA is to retain the amount payable until the person who claims to be entitled to it applies in writing or, if required by RWWA, in person to the totalisator agency where the wager was made and submits proof to the satisfaction of RWWA of his or her right to the amount held by RWWA.
If a person who has made a wager with RWWA claims that he or she has not received the full dividend or refund to which that person alleges he or she is entitled or alleges that there is an inaccuracy in relation to the accounting in respect of that person’s wagers with RWWA, that person must, if he or she requires an adjustment to be made —
apply in writing to the totalisator agency where the wager was made on the account kept within 7 days of the day on which the race or sporting event on which the wager was made was held or the date on which the person received the statement; and
include in the application all relevant information supporting the claim.
RWWA is to notify the claimant of its decision on the claim and the decision of RWWA is final.
[Regulation 58 inserted: Gazette 30 Jan 2004 p. 383‑4.]
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