Liquor Act 2007

A person may make a complaint (a disturbance complaint) that the quiet and good order of the neighbourhood in which licensed premises are located are being unduly disturbed, or unreasonably and seriously disturbed, because of—

the way in which the business of the licensed premises is conducted, or

the behaviour of persons after the persons leave the licensed premises, including the occurrence of anti-social behaviour or alcohol-related violence.

A disturbance complaint may be made only to the Secretary.

A disturbance complaint must be made in the form and way, and meet any other requirements, determined by the Secretary.

A disturbance complaint may be made only by 1 of the following persons (the complainant)—

a person who lives or works in the neighbourhood of the licensed premises and is authorised in writing by 4 or more other persons who live or work in the neighbourhood and who are not part of the same household or part of the complainant’s household,

a person who satisfies the Secretary that, because of the nature or gravity of the person’s complaint, the person should be entitled to make the complaint,

the Commissioner of Police,

another person the Secretary considers, in the public interest, should be able to make a disturbance complaint.

If a contract or other agreement purports to extinguish the right of a person to make a complaint under this section, the contract or other agreement is, to the extent of the purported extinguishment, void.