Electricity Industry (Network Quality and Reliability of Supply) Code 2005

In this section —

It is not a breach of section 9 for a transmitter or distributor to interrupt the supply of electricity to a customer for the purpose of maintaining or altering the transmitter’s or distributor’s network if —

so far as is reasonably practicable, the length of the interruption does not exceed the relevant period specified in subsection (2); and

the transmitter or distributor has given notice of the proposed interruption to the customer —

not less than 72 hours before the start of the interruption; or

if it is not reasonably practicable to comply with subparagraph (i), at the earliest practicable time before the start of the interruption.

The periods referred to in subsection (1)(a) and section 11A(3)(a) are —

if the customer’s premises are on or south of the 26^th parallel of latitude —

6 hours; or

4 hours, if at the time when notice is given the forecast maximum temperature issued by the Bureau of Meteorology in Perth for the area in which the premises are situated is 30°C or more for any part of the period of the interruption;

if the customer’s premises are north of the 26^th parallel of latitude, 4 hours.

It is sufficient for the purposes of subsection (1)(b) if the notice —

is sent by post to the customer at the premises concerned or delivered to the customer’s letterbox at those premises; or

is sent by post to the customer to an address, other than the address of the premises concerned, that has been nominated by the customer for notices to be given by post under this section; or

is sent electronically to the customer, including by email, facsimile, text message or the internet; or

is broadcast twice on a television or radio station broadcasting to the area in which the premises are situated; or

is published in a newspaper circulating in that area.

For the purposes of subsection (3)(ab), a notice cannot be given by telephone or by publication on a website maintained by the transmitter or distributor.