Retirement Villages Act 1986

The Director may refer a village dispute to the Secretary for the dispute to be conciliated under this Part.

Before referring a dispute under subsection (1) the Director must first obtain the consent of the resident, operator or proprietor who contacted the Director about the dispute.

Before referring a dispute under subsection (1) the Director must be satisfied that—

the dispute is a village dispute; and

a proceeding that involves the same parties and matters that are in dispute is not before VCAT or a court; and

where the case so requires, that section 38ZG(2) has been complied with.

A referral under subsection (1) must—

be in writing in the form (if any) approved by the Secretary; and

set out—

the name and contact details of each party to the dispute; and

the factors that bring the dispute within the definition of village dispute; and

the particulars of the dispute.